Privacy Policy

1. Introduction

INUX Cloud s.r.o. ("we," "our," or "us") operates FastStats.io, a privacy-focused analytics platform. This Privacy Policy explains how we collect, use, and protect information when you use our service.

By using FastStats.io, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Account Information

When you register for FastStats.io, we collect:

• Email address
• Name (optional)
• Company name (optional)
• Billing information (processed securely through third-party payment processors)

2.2 Analytics Data Collected on Behalf of Our Customers

FastStats.io processes analytics data on behalf of our customers (website owners). This data includes:

• Page views and navigation patterns
• Referrer information (where visitors came from)
• Browser type and version
• Operating system
• Device type (desktop, mobile, tablet)
• Screen resolution
• Country and city (derived from IP address, not stored)
• Visit duration and bounce rates

2.3 Technical and Usage Information

When you access our platform, we automatically collect:

• Server logs (for security and performance monitoring)
• Error reports and diagnostics
• Feature usage within the FastStats.io dashboard

3. How We Use Information

We use the information we collect for the following purposes:

• Service Delivery: To provide and maintain the FastStats.io analytics platform
• Customer Support: To respond to inquiries and provide technical assistance
• Billing: To process payments and manage subscriptions
• Platform Improvement: To analyze usage patterns and improve our service
• Security: To detect, prevent, and address technical issues and fraudulent activity
• Legal Compliance: To comply with applicable laws and regulations
• Communication: To send service-related announcements and updates (you can opt out of marketing emails)

4. Data Processing and Storage

4.1 Data Location

All data is processed and stored on servers located in Slovakia and Cyprus, ensuring compliance with EU data protection standards.

4.2 Data Retention

We retain data according to the following schedule:

• Free Plan: 30 days of analytics data retention
• Pro Plan: 365 days of analytics data retention
• Enterprise Plan: 730 days of analytics data retention
• Account Information: Retained for the duration of your active account plus 90 days after account deletion
• Billing Records: Retained for 10 years as required by accounting regulations

4.3 Data Security

We implement industry-standard security measures to protect your data:

• Data encryption in transit (TLS 1.3)
• Data encryption at rest (AES-256)
• Regular security audits and penetration testing
• Access controls and authentication mechanisms
• Automated backup systems
• 24/7 monitoring for security threats

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share data only in the following circumstances:

5.1 Service Providers

We work with trusted third-party service providers who assist in operating our platform:

• Payment processors (Stripe, PayPal) for billing
• Email service providers for transactional emails

These providers are contractually obligated to protect your data and use it only for the specified purposes.

5.2 Legal Requirements

We may disclose information if required by law, court order, or government regulation, or if we believe disclosure is necessary to:

• Comply with legal obligations
• Protect our rights, property, or safety
• Prevent fraud or security issues
• Respond to emergencies

5.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of the transaction. We will notify you via email and prominent notice on our website before your information is transferred.

6. Your Rights Under GDPR

As a company based in the European Union and fully GDPR-compliant, we respect the following rights:

6.1 Right of Access

You have the right to request a copy of all personal data we hold about you.

6.2 Right to Rectification

You can request correction of inaccurate or incomplete personal data.

6.3 Right to Erasure (Right to be Forgotten)

You can request deletion of your personal data, and we will comply unless we have a legal obligation to retain it.

6.4 Right to Data Portability

You can request your data in a structured, machine-readable format and have it transferred to another service.

6.5 Right to Object

You can object to processing of your personal data for direct marketing purposes.

6.6 Right to Restrict Processing

You can request restriction of processing in certain circumstances.

To exercise any of these rights, please contact us at [email protected]

7. Cookies and Tracking Technologies

FastStats.io does NOT use cookies for analytics. Our analytics are completely cookie-free.

We only use essential session cookies for the FastStats.io dashboard to maintain your logged-in state. These cookies are:

• Strictly necessary for platform functionality
• Session-based (deleted when you close your browser)
• Not used for tracking or advertising
• Not shared with third parties

8. Third-Party Links

Our service may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.

9. Children's Privacy

FastStats.io is not intended for users under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

10. International Data Transfers

While our data is primarily stored in the EU, if you access our service from outside the European Economic Area (EEA), please be aware that your information may be transferred to and processed in the EU. We ensure appropriate safeguards are in place for such transfers.

11. Data Breach Notification

In the event of a data breach that affects your personal information, we will:

• Notify you within 72 hours of becoming aware of the breach
• Notify relevant data protection authorities as required by law
• Provide information about the nature of the breach and steps being taken
• Offer guidance on protecting yourself from potential consequences

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. We will notify you of significant changes via email or prominent notice on our website.

Continued use of FastStats.io after changes constitutes acceptance of the updated policy.

13. Your Responsibilities as a Customer

If you use FastStats.io to collect analytics on your website, you are responsible for:

• Ensuring your use of FastStats.io complies with applicable privacy laws
• Providing appropriate privacy notices to your website visitors
• Not collecting or transmitting personal data through our service without proper legal basis
• Respecting the privacy rights of your website visitors

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

15. Supervisory Authority

If you have concerns about how we handle your personal data, you have the right to lodge a complaint with a supervisory authority: